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The Mission

"Hera's goal is to be the best multi-utility in Italy for its customers, workforce and shareholders. It aims to achieve this through further development of an original corporate model capable of innovation and of forging strong links with the areas in which it operates by respecting the local environment.
For Hera, being the best means inspiring the pride and trust of:

  • customers, who receive, thanks to Hera's responsiveness to their needs, quality services that satisfy their expectations;
  • the women and men who work at Hera, whose skills, engagement and passion are the foundation of the company's success;
  • shareholders, confident that the economic value of the company will continue be generated, in full respect of the principles of social responsibility;
  • the areas in which Hera operates, where economic, social and environmental wealth represent the promise of a sustainable future;
  • suppliers, key elements in the value chain and partners for growth."